Privacy Policy

What Personal Data We Collect

We collect information that you voluntarily provide when you contact us or use our services:

• Contact information including name and email address
• Project details and service inquiries you submit through contact forms
• Communication preferences and correspondence history
• Technical information such as IP address, browser type, and device information

How Data is Collected

• Contact forms and service inquiry submissions
• Cookies and similar tracking technologies
• Website analytics tools to understand visitor behavior
• Direct communications via email or other messaging platforms

Legal Basis for Processing

We process your personal data based on your consent, contractual necessity for service delivery, legitimate business interests in providing quality game development services, and compliance with legal obligations. You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

Data Retention Periods

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship and for a reasonable period thereafter to comply with legal obligations. Contact form submissions are retained for up to two years unless you request earlier deletion. Analytics data is typically aggregated and anonymized after six months.

How We Use Personal Data

• To respond to your inquiries and provide information about our services
• To deliver and manage our arcade game development services
• To improve our website functionality and user experience
• To send service updates and relevant information about our offerings
• To comply with legal obligations and protect our legal rights

Data Sharing with Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service providers who assist with website hosting, analytics, and communication tools
• Professional advisors including lawyers and accountants when necessary
• Law enforcement or regulatory bodies when required by law

Marketing Communications

We may send you information about our services and industry insights if you have provided consent. You can opt out of marketing communications at any time by contacting us or using unsubscribe links in our emails. Opting out of marketing does not affect service-related communications necessary for our business relationship.

Analytics and Website Improvement

We use analytics tools to understand how visitors interact with our website. This helps us identify popular content, improve navigation, and enhance overall user experience. Analytics data is typically anonymized and aggregated to protect your privacy while allowing us to make data-driven improvements.

Security Measures

• Secure socket layer (SSL) encryption for data transmission
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Secure backup procedures and data recovery protocols

Data Encryption and Storage

All personal data is encrypted both in transit and at rest using industry-standard encryption protocols. We utilize secure, reputable hosting services with robust physical and digital security measures. Database access is protected by strong authentication mechanisms and monitored for unauthorized access attempts.

Access Controls and Monitoring

We implement strict access control policies to ensure only authorized personnel can access personal data. All access is logged and regularly reviewed. Our team members receive regular training on data protection best practices and are bound by confidentiality agreements.

Breach Notification Procedures

In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities within the timeframes required by applicable law. Our incident response plan includes immediate containment measures, investigation procedures, and remediation steps to prevent future occurrences.

Right to Access Personal Data

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within one month of your request, free of charge for the first request.

Right to Rectification and Erasure

You can request that we correct inaccurate personal data or complete incomplete information. You also have the right to request deletion of your personal data, subject to certain legal exceptions such as compliance with legal obligations or establishment of legal claims.

Right to Data Portability

Where technically feasible, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit that data to another controller without hindrance from us.

Right to Object to Processing

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

How to Exercise Your Rights

To exercise any of these rights, please contact us through the contact information provided on our Contact page. We will respond to your request within one month and may require verification of your identity to protect your personal data from unauthorized access.